Before we get started talking about private conversations, though, I wanted to interject something. Think about this as the sorbet course.
I’ve always heard you’ve got to blow your own horn, because no on else is going to blow it for you.
For most of us, though, blowing our own horn is pretty hard to do. I’m […]

Writing is communication that lasts. Apart from writing well (i.e., your thoughts are organized and presented with proper sentence structure), make sure that what you say is accurate and sensible.
This is obviously true for the documents we think of as “permanent” and we are used to taking care with papers, manuals, and reports.
The real […]

Ok, so the reports and documents I write in Word and submit to my management are forever, but not email. That’s different…right?
Nope, that too, and this does mean you.
Casual email habits start early
Many of us spend a lot of time writing and reading e-mail, and most of us have our first experiences in e-mail communicating […]

Between 75 and 100 emails get through my various filters at work and home every day. This isn’t a huge e-mail load, but still represents a problem. If every email consumes only two minutes of my time (read, trash or respond, and file) I’ve burned between 2 and 3.5 hours each and every day doing […]